With Enterux Omnichannel, understand your customer’s preferred channels to communicate with you, integrate those channels to give your customers a unified brand experience, create an impactful omnichannel strategy. Add essence to the conversations with real-time context, take customer delight to the next level.
Channelize conversations to a single-window through various mediums like video, voice, chat, email via social media platforms, i.e. Facebook, Twitter, Instagram and messengers like WhatsApp, Facebook Messenger and Twitter Messenger, lastly; Email, Web and Mobile App. Unify customer’s experiences, let customers experience the same journey through different avenues.