Enterprise Solutions

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entVoice™ Unified Communication Server

Unified business communications for the enterprise Success in business these days takes more than the telephone and traditional PBX equipment. It requires IP telephony solutions to support voice over IP (VoIP), open standards like SIP, mobile workers and the unified voice and data communications business now demands.

entVoice™ Enterprise Edition is a unified messaging platform providing ultimate flexibility and features,it derives its power by integrating two market leaders namely "Asterisk" for Telephony Infrastructure and "Oracle" for Enterprise Database Infrastructure. Using Ruby on Rails for its MVC Framework for faster Web 2.0 Application Development,this enables entVoice™ to scale and Integrate with complex Oracle Enterprise Apps like ERP / SAP / Sales force by using SoA(Service Oriented Architecture).

Feature Rich Telephony Solution

entVoice provides all of the call management features that you would expect from an IP PBX platform, but without the costs. Unlike other solutions, entVoice also integrates with legacy technologies such as ISDN and analogue, providing a truly converged communications.

Remote Working

entVoice provides remote workers with seamless access to the voice capabilities of the office by making and receiving calls just as if they were in the same location. With additional presence and messaging features, users can chat toeach other and determine each other’s availability by using a simple PC application.

Lower cost of ownership

Unlike traditional telephony systems, entVoice Enterprise Edition helps you to stream line costs. Physical infrastructure costs are reduced due to single cabling to each desk for both telephone and PC. Additional savings are made by utilizing Voiceover IP for inbound and outbound services, reducing the number of legacy ISDN or analogue circuits required, as well as benefiting from the lower rates offered by our Voice over IP network. The benefits of a converged communications platform also means that network management and maintenance costs are lowered. Lastly,savings can also be made by using in-house applications such as entVoice audio conferencing instead of traditionally outsourced services.

Business Integration Capability

Built on open standards, entVoice provides a number of integration points to assist in integration with existing email, CRM, SAP, ERP Business applications.Microsoft Outlook using a freely available plug-inentVoice can be used with application.

Remote Extensions

entVoice allows remote workers and staff to be seamlessly connected to the office. By employing call compression and network traversal technologies you can be connected from absolutely anywhere and enjoy the same benefits and call quality as being in the office.

Unified Messaging and Voicemail

entVoice provides advanced Voicemail features
• Email notification of new voicemail messages
• Time zone for each mailbox
• Universal voicemail access numbers
• PIN Protection
• Separate Away and Unavailable Messages
• Default or Custom Messages
• Multiple Mail folders
• Web interface for Voicemail checking
• Voicemail forwarding
• Visual message waiting indicator
• IMAP based unified inbox for Voicemail and Faxes
• Faxes delivered to inbox as tiff or pdf attachment

Conferences

Conferences allow participants to talk to each other as if they were in the same room. Participants can be located locally or remotely.A remote location could be just around the corner or anywhere in the world.Participants access conference rooms by either dialing an external access number or a local extension.

Adding conferences is easy. Simply enter a conference name and number to create a conference, or choose from a range of advanced options such as “Enable Music on Hold”, “Announce Number of Participants” and “Always prompt for a PIN”.

Key benefits

Our IP Telephony solutions offer broad integration to business systems and expanded mobility, which is a benefit to any business. It’s even more beneficial when that same IP telephony solution lets your business:
• Replace multiple legacy hardware communication systems with a single all-in-one platform and application suite architected for SIP and networked VoIP
• Reduce your total cost of ownership by centralizing system administration to one interface, converging voice and data on a single network, and lowering overall maintenance
• Increase security with advanced voice encryption methods and fewer access points for system "break-ins"
• Support business growth and enterprise expansion with simple application licensing, not additional hardware, middleware and costly capital expenditures